I would not refresh office hardware because Nvidia pitched AI agent PCs. NPUs can help local inference. B2B still buys manageability, security, and apps that IT can support.
IT questions
Data residency, agent permissions, patch cycles, cost.
User questions
Does any daily app actually use the NPU yet?
Vendors
Sell workflows, not teraflops.
Agent PCs will matter when software catches up. Until then, fix the policies around the agents you already have in browsers.